QAHE Accredited Program – ISO 9001 – 2015 offered by Q-Pulse Management Consulting

ISO 9001:2015 Lead Implementor | Online Training

Course Duration: 21 hours

Course Objective
This course has been developed to provide leadership and in-depth knowledge of ISO
9001:2015. It will explain what each clause requires and provide participants with methods and
tools needed for effective implementation. At the end of the course, participants will develop
confidence to lead an ISO 9001 implementation project and will be able to support an
organization in establishing, implementing, managing, maintaining and continually improving a
Quality Management System based on ISO 9001:2015.

Basic knowledge of ISO management system standards is recommended to facilitate the
learning process

Course Format
The course is divided into eight (8) chapters & seven (7) sub-chapters. Each chapter begins with
oral presentation depicting the theoretical notions followed by group or individual practical
work or case studies.
At the end of training, a final exam will take place in order to provide the participant with a
certificate of achievement.

Course Topics
• Introduction to ISO 9001:2015 standard
• Benefits of the implementation
• PDCA Cycle
• Risk based thinking
• Process based thinking
• Quality Management principles
• ISO 9001:2015 structure
• ISO 9001:2015 clauses
➢ Section 1: Scope
➢ Section 2: Normative References
➢ Section 3: Terms and definitions
➢ Section 4: Context of the organization
➢ Section 5: Leadership
➢ Section 6: Planning
➢ Section 7: Support
Training Outline QMS OPF 017
Revision: 0
Preparation date: 17/02/2022
➢ Section 8: Operations
➢ Section 9: Performance Evaluation
➢ Section 10: Improvement

Teaching Methods
• Oral Presentations
• Discussions and Q&A
• Case studies
• Group exercises and workshops
• Assignment/final examination

Course Materials
Training material will be provided to participants in soft copy format.

Evaluation Methods
Attendance & participation during the training
Post-test result